Frequently Asked Questions
How do we order ?
You can order from this website or from our other platforms Shopee and Lazada!
How can we determine the Roast Date of the Product ?
We will always only roast upon receiving the order. We will stamp the roast date on the package itself for your reference. The Roast date would usually be 5 days old by the time you receive it.
Can I request a custom grind size ?
Yes, you can inform us if you want Coarse ground, Medium ground or Fine ground.
How soon do we get our delicious coffee beans after we order ?
You will get it within 3-5 days from order.
Can I request the Roast Profile ?
Yes, although it is not mandatory for you to specify the Roast Profile and we would usually roast it based on our recommendation!
Can I have a quick trial of the Product first ?
Sure! you can send us an email at admin@happyserv.co and we’d be glad to let you have a try!